NatVPS provides hosting services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All registered clients of NatVPS agree to and are subject to our Terms of service, Privacy policy and the following Acceptable Use Policy:
All services provided by NatVPS may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Indian law is prohibited. Services provided by NatVPS that reside outside of India must still abide these terms and must not be in violation of any relevant laws of hosting city, state and country. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless NatVPS and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. The provisions of this AUP are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this AUP, are prohibited. We reserve the right at all times to prohibit activities that damage our or our affiliates' commercial reputation and goodwill. We will be the sole and final arbiter as to what constitutes a violation of our policies.
All users must comply with all relevant legislation and regulations on bulk and commercial e-mail, including but not limited to the CAN-SPAM Act of 2003. Users may not send mass unsolicited e-mail, which is email that is sent to recipients who have not "opted-in" to mailings from the user. Users who send mass mailings must maintain complete and accurate records of all consents and opt-ins and provide such records to NatVPS upon its request. If a user cannot provide positive and verifiable proof of such consents and opt-ins, we will consider the mass mailing to be unsolicited. Users are prohibited from operating mailing lists, listservs, or mailing services that do not target an audience that has voluntarily signed up for e-mail information using an "opt-in" process or that has made their e-mail addresses available to a user for distribution of information. Users who operate mailing lists must maintain complete and accurate records of all consents and "opt-in" elections and provide such records to NatVPS upon its request. If a user cannot provide positive and verifiable proof of such consents and "opt-in" elections, we will consider the list mailing to be unsolicited. Any user-maintained mailing list must also allow any party on the list to remove itself automatically and permanently. Other prohibited activities include, without limitation, the following:
If, as a result of your actions, our domains and/or IP address ranges are placed on black hole lists or other mail filtering software systems, your server may be suspended and possibly terminated upon further investigation.
The following uses are prohibited on our network. Engaging in these activities on our services will result in an account and/or service suspension.
Some network ports are blocked on our network, this is to ensure our services are not used maliciously and to protect machines from possible known vulnerabilities. Any port(s) may be added or removed to/from the list of blocks without prior notice to users. Please check create a support ticket if you require more information on the specific blocks.
Users who are targeted with frequent and/or disruptive attacks may have action taken against their service and/or account. If your service(s) are found to be impacting the experience of other users persistently, you will be notified via ticket and requested to prevent further damages from occurring or relocate to another provider.
Excessive CPU use or continued high disk IO R+W requests will be considered server abuse.
CPU cores are given on an equal share basis only they are not dedicated cores for your server alone. As a general rule as long as you are not impacting others then you will not be restricted however as a guideline we ask that you do not average over 50% of a CPU core/thread for more than 24 hours on average or 100% of a core/thread for more than 1 hour.
If you consider your suspension wrongfully handled, open a ticket and your service will be restored. Repeated abuse will not be tolerated.
Illegal Sites, Port Scanning, Torrents, TOR, Crypto mining and SSH brute-force is strictly prohibited. If found, you account will be terminated immediately without notice and proper authorities will be notified.
IRC server, clients or other IRC related services are not allowed on NAT IPv4 connection.
All account plans come with a predetermined amount of traffic allowance. Your services may be suspended if you exceed this.
The following are NOT acceptable, If found, you account will be terminated immediately:
As all VPS plans are unmanaged, we will only directly assist when the following are negatively affected for a user/server:
*Any activity that results in attacks against our network may result in a suspension and/or termination.
**Use of these must be used cautiously as they can often be very CPU intensive.
